At Connected Britain 2020 in September, we unveiled the first and only “WiFi Mesh as a Service” proposition for Fibre ISPs, now available across the Netgem group European footprint.
Netgem “Super WiFi” now complements Netgem TV to boost net ads, ARPU and overall valuation for growing ISPs – with an unbeatable commercial model.
Our promise to ISPs’ customers is better, faster WiFi everywhere in the home, with more security and control of the “smart home”.
Unlike some of our more “techy” competitors, Netgem Super WiFi is designed for the mass market, non-tech savvy audience of ISPs, with an obsession on simplicity.
This translates into a super fast, super simple set-up journey and easy every day control of the home network, constantly showcasing the value of the Fibre Broadband the customer is getting.
We’re also the specialist in Telco services so we’re bringing ISPs helpful tools to increase NPS, improve first call resolution for the call centres as well as increase ARPU.
The service is ready to market now – in fact we’ve already deployed it as standard in France on our ultrafast ISP “La Fibre Videofutur” offering.
Hear more about the only WiFi Mesh as a Service offering from our Chief Commercial and Customer Officer, Sylvain Thevenot interviewed by Total Telecom:
Find out more detail about the service, the mobile app interface, the pods and the Operator back end tools on our micro site here.
Get in touch with us for any further information and to discuss what Super WiFi from Netgem can do for your business.