Netgem bags “Best Interactive TV technology” award at CSI Awards 2020!

Launched on “Netgem TV”, our TV service for Altnets ISPs in the UK and Ireland, “Smart Conversations” is a revolutionary new tool to allow ISPs to engage better with their customers directly through the UI of the TV and on the mobile app, in a 2-way conversation really making the most of the big screen in the living room where customers spend now on average more than 5 hours a day.

Operators can take advantage of significantly heightened response rates for collecting survey data, as well as offering a variety of marketing messages to help cement brand loyalty and sales messages that can be targeted at postcode level, facilitating uptake for Ultrafast “fibre to the home” broadband for UK Altnets.

Smarter conversation. Better relationships!

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